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GoNexus Group and STAY have formed a global strategic alliance to integrate experiences and mobility services into the STAY app, used by over 1,300 hotels. This collaboration enhances the guest journey by enabling seamless access to activities, excursions, and transportation directly from hotel apps, while creating new revenue opportunities for properties.

GoNexus Group has launched the Global DMC Network by NexusTours, a new division focused on expanding the company’s international presence through strategic alliances with local destination management companies. By integrating partners into NexusTours’ advanced technology platform and global distribution network, the initiative aims to deliver world-class service, drive operational scalability, and promote responsible, sustainable tourism across key markets in Latin America, the Caribbean, and beyond

NexusTours, part of GoNexus Group and a leading DMC in the Caribbean, Central and North America, has enhanced its award-winning app with new features including real-time transfer tracking, personalized push notifications, and location-based experience discovery—offering over 3 million travelers a seamless, all-in-one travel management solution.

NexusCube, the B2B division of GoNexus Group, has partnered with Juniper Travel Technology and Globick to integrate over 220,000 experiences and 8,000 mobility options into its platform, expanding distribution to 17,000 global travel partners and reinforcing its leadership in scalable, tech-driven B2B travel solutions.

NexusTours has invested over $4 million to expand its transport fleet across Mexico, the Dominican Republic, and Jamaica, adding 66 new vans with onboard Wi-Fi, a curated audiovisual experience, and VIP arrival touches—all aimed at enhancing service quality and guest satisfaction starting October 1.

PH App booked four out of ten non-package income sales. Due to success, Blue Diamond Resorts will expand the app to the rest of its properties. Main outcomes include digitalized restaurant reservations, eliminating 35-minute queues, increased customer satisfaction and Net Promoter Score. Planet Hollywood Cancun with 1018 rooms registered +70,000 unique app users. More than 84% of hotel guests used PH App.

Integration of Global Marketplace into Travel Partner Portal expands capabilities to over 140 countries, 92k experiences; +30k mobility options, and +100k car rentals. Suite of enhancements in travel agent portal improves support, available 7 days a week, facilitating seamless assistance and boosting sales, being the sole DMC providing this level of support.

Over 230K groups and wedding passengers handled during 2023, an increase of 225%. Company attributes success to an empowered team, 24/7 support, a robust SLA, and the NexusTours App enhancing. travel experience. Recent enhancements include Travel Partner Implant, Pre-Arrival Calling Programme, and Travel Partner Portal for enhanced customer support. NexusTours operates in 19 countries and 52 destinations, serving +250 travel partners such as tour operators, hotels, and agencies.

Globally available solution for seamless travel management, NexusTours App is available in English and Spanish from the provider of in-destination services for tour operators and travel agencies. NexusTours App redefines travel management with intuitive trip planning, online check-ins, eWallet vouchers, and 24/7 support. NexusTours handles over 3 million guests each year, and this new implementation could benefit over 1,000 B2B travel partners.

GoNexus Group launched, ushering in a new era for global expansion during the 25th anniversary of NexusTours in Cancún. New brand architecture revealed with GoNexus Group as the parent brand with three dynamic sub-brands: Nexus Tours, Nexus Lab, and Nexus Cube. GoNexus Group poised for global expansion, operating in 140 countries and 6,600 destinations, offering 30,000 mobility options, 92,000 experiences, and 100,000 car rental services.

NexusTours, the leading Destination Management Company in the Caribbean, Central America, and North America, operates in 19 countries and 52 destinations. The company commemorates its 25th anniversary at Royalton Splash Riviera Cancun on February 22nd, marking a quarter-century of creating unforgettable memories for guests and travel partners. NexusTours will announce exciting company news during the event.